Apple, iPhone

Nokia Calls Out Apple For Changing Siri’s Responses

Just last week it was discovered that when asking Siri “what is the best smartphone ever,” her response came back with Wolfram Alpha data showing information on the Nokia Lumia. On Sunday during our Podcast, we discovered that Apple may have went in and corrected that response.

Now it looks like Nokia isn’t too happy…

This is what Nokia spokeswoman Tracy Postill, told the Sydney Morning Herald:

“Apple positions Siri as the intelligent system that’s there to help, but clearly if they don’t like the answer, they override the software,”

Okay Nokia, let’s get one thing straight… Yes it was a little silly for Apple to “recalibrate” the response Siri was giving, but on the other hand your new smartphone isn’t sunshine and rainbows either.

Apparently the data Wolfram Alpha was pulling is based on customer ratings through best buy.

Danny Sullivan from Search Engine Land elaborated:

Of course, Wolfram will use its own mechanism for sorting. The bottom line is that Wolfram has ratings from Best Buy, and it’s not trying to weight those in any particular fashion such as number of reviews or number of purchases.

The Lumia rates tops on Wolfram because four people gave it 5 stars, versus 86 people who give the AT&T 16GB version of the iPhone 4S an overall rating of 4.7.

So just because something gets higher rating doesn’t mean it’s “the best smartphone ever.” Actually based off averages like that, it looks like not too many people actually wanted to rate the Lumia.

As of now if you ask Siri, “What’s the best smartphone ever?” she’ll give you responses like “You’re kidding, right?” “Wait…are there other phones?” or “The one that’s in your hand.”

According to TheNextWeb,

The BBC reported that Nokia has played down the significance of the comments:

Nokia said Ms Postill’s comments were “lighthearted” and “taken out of context”.

“We were certainly flattered and honoured,” Nokia spokesman Doug Dawson added.

Honestly, the iPhone is the best selling smartphone. I think it’s far better than the Lumia. I’ll admit Apple shouldn’t just change anything they don’t like, but the facts of which Siri based her response on were a bit skewed. Also when your top dog in the industry, people play by your rules. Like it or not, that’s the kind of world we live in.

What do you think? Was it wrong of Apple to change Siri’s response?

Source: TheNextWeb

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