Verizon has announced that they plan to lead the way towards the text-to-911 initiative in the U.S. The massive carrier says that by early 2013 Verizon customers will be able to send text messages to 911 emergency call centers. This new way of communicating with 911 emergency is a huge step forward in public safety. Their new service will allow people to text to 911 if they are in a life threatening situation when to call could get them killed like a robbery, residential burglary, or kidnapping…
Verizon has teamed up with Telecommunications Systems Inc. of Annapolis, MD to make this new system possible.
“Verizon is at the forefront of 911 public-safety innovations, and today’s announcement is another step in making SMS-to-911 service available to those who cannot make a voice call to 911,” said Marjorie Hsu, Verizon Wireless vice president of technology. “Our company is continuing its long-standing commitment to address the needs of public safety and our customers by offering another way to get help in an emergency by using wireless technology.”
Hopefully, Verizon’s lead will will encourage other carriers to take up this potentially life saving system. Carrier in Canada have also bee experimenting with 911 text services in hopes of addressing the special needs of deaf people and those with speech impediments when trying to communicate with emergency services.
Text messages to 911 service is a great step in the right direction towards offering more information to emergency dispatchers which one day could include such mediums as GPS, photos and even videos.